WE HAVE ALREADY RECEIVED YOUR REFUND REQUEST IN “VOUCHER” FORMAT.

We are sorry that you did not like your Castaño de Indias garment, but don't worry, you can exchange your voucher for another garment.

To return the item, on your part, we need:

Wrap the product to be returned and send it by certified mail or courier, as you choose, but always with receipt and tracking number, to avoid losses.
Include a note in the package stating the order number and name. Or it is enough to attach the purchase receipt that we always send inside the package.
Send the package to the following address:

Horse Chestnut

C/ Zurbano 52, Local

28010 Madrid

919 306 426

Remember to keep the shipping receipt!

When we receive your return, we will proceed to send you the coupon with the corresponding amount.

This discount coupon will cover the total amount of your purchase, without discounting anything at all and also adding an additional 10% (of the amount paid) as a gift.

The voucher will be sent to you by mail once we receive the item and will not have an expiration date. It can be used in one go or in several purchases until the quantity is exhausted. You can redeem it for whatever you want and whenever you want, enjoying an additional 10%

*The 10% gift does not apply to returns of Outlet items