cambios y devoluciones

  • Tienes un periodo de 20 días desde la compra de tu pedido hasta la fecha de recepción del paquete por parte de Castaño de Indias, para hacer un cambio o una devolución.

  • Haz click en "inicia el proceso de cambio o devolución" para tramitar una solicitud.
  • Debes introducir tu número de pedido y seguir los sencillos pasos.

We have already received your return request


We are sorry that you did not like your Horse Chestnut garment.

In order to return it, on your part, we need:

  • Wrap the product to be returned and send it by certified mail or courier, at your choice, but always with receipt and tracking number, to avoid losses.
  • Include a note in the package stating the order number and name. Or it is enough to attach the purchase receipt that we always send inside the package.
  • Send the package to the following address:

Horse Chestnut

C/Zurbano 52, Local

28010 Madrid

919 306 426

Remember to keep the shipping receipt!

When we receive the return of your order, within a maximum period of 7 business days , we will proceed to refund the same amount of your purchase and by the same payment method.

You will receive an email notification once we have processed the refund.